Frequently Asked Questions

About Appointments

  • You can expect our initial appointment to help identify a general direction of your needs. Because holistic, non-pharma solutions require full system attention, you can expect our 5-day Intensive Treatment to begin the progressive healing that you have in mind.

  • Your appointment will last up to 45 minutes in person or via online video chat with your computer, phone or tablet. During this appointment, your physician will explore your current health status in depth, our process, the initial components of your personalized health plan, and answer any questions you may have about our process or treatments. All new patient appointments are prepaid US $297.00.

  • Yes, our physicians are able to see clients remotely and offer recommendations and suggestions based off of your current health assessment, laboratory testing, and previous health history.

    Although, virtual appointments are convenient, it does limit what our doctors are able to do in terms of your healing process. We prefer to use virtual appointments as follow-ups after a weekly Intensive.

  • We see scheduled patients Monday - Thursday, from 8am to 5pm. We do not accept walk-ins; we see patients by appointment only, which you may schedule with this link.

  • We encourage you to make an appointment as soon as you sense you’ll need us. Our doctors sometimes book months out, with only a few availabilities to serve urgent cases. You may book here.

  • Nothing extraordinary is required, simply your full attention. While you’re here, expect to give our doctors and staff the same undivided attention that you wish to receive from us. We’ll ask you to put away your phones or electronic devices unless they are used to access information about your health history. We are likely to cover a lot of information so be well rested and attentive. Together, we’ll get you on track.

General Questions

  • You can expect our initial appointment to help identify a general direction of your needs. Because holistic, non-pharma solutions require full system attention, you can expect our 5-day Intensive Treatment to begin the progressive healing that you have in mind.

  • Your appointment will last up to 45 minutes in person or via online video chat with your computer, phone or tablet. During this appointment, your physician will explore your current health status in depth, our process, the initial components of your personalized health plan, and answer any questions you may have about our process or treatments. All new patient appointments are prepaid US $297.00.

  • Yes, our physicians are able to see clients remotely and offer recommendations and suggestions based off of your current health assessment, laboratory testing, and previous health history.

    Although, virtual appointments are convenient, it does limit what our doctors are able to do in terms of your healing process. We prefer to use virtual appointments as follow-ups after a weekly Intensive.

  • Nothing extraordinary is required, simply your full attention. While you’re here, expect to give our doctors and staff the same undivided attention that you wish to receive from us. We’ll ask you to put away your phones or electronic devices unless they are used to access information about your health history. We are likely to cover a lot of information so be well rested and attentive. Together, we’ll get you on track.

Insurance and Payments

  • We do not accept insurance and are not able to file to insurance or provide insurance codes. We are not participating providers with any insurance company.

    Our services are not considered “usual and customary” by insurance providers for reasons such as the amount of time our doctors spend with our clients, and our alternative approaches.

  • We accept all major debit and credit cards, including:

    Mastercard | Visa | American Express | Discover

  • All payments are due in full at the time of service. We have a $100 non-refundable deposit to book a New Patient Appointment.

    For our intensives we have a non-refundable deposit that ranges from $500-$750, depending on length of intensive, due at time of booking.

    All deposits paid will be applied to your total balance due for the scheduled service. The remainder of your balance is due upon your arrival to the clinic for your Intensive.

  • The services will be fully refunded if the services are cancelled at least 14 days before the services were scheduled to be provided.

    Services cancelled less than 14 days, but at least 7 days before the services were scheduled to be provided will forfeit any deposit paid, and the remaining balance will be refunded.

    There will be no refunds on services cancelled less than 7 days before the services were scheduled to be provided.

    There will be no refunds on deposits paid for Intensive Packages or New Patient Appointments.

About Intensive Treatments

  • On average you will spend between 3-5 hours per day to complete your doctors appointment and your recommended therapies.

  • We do not accept insurance and are not able to file to insurance or provide insurance codes. We are not participating providers with any insurance company.

    Our services are not considered “usual and customary” by insurance providers for reasons such as the amount of time our doctors spend with our clients, and our alternative approaches.

  • We accept all major debit and credit cards, including:

    Mastercard | Visa | American Express | Discover

  • All payments are due in full at the time of service. We have a $100 non-refundable deposit to book a New Patient Appointment.

    For our intensives we have a non-refundable deposit that ranges from $500-$750, depending on length of intensive, due at time of booking.

    All deposits paid will be applied to your total balance due for the scheduled service. The remainder of your balance is due upon your arrival to the clinic for your Intensive.

  • The services will be fully refunded if the services are cancelled at least 14 days before the services were scheduled to be provided.

    Services cancelled less than 14 days, but at least 7 days before the services were scheduled to be provided will forfeit any deposit paid, and the remaining balance will be refunded.

    There will be no refunds on services cancelled less than 7 days before the services were scheduled to be provided.

    There will be no refunds on deposits paid for Intensive Packages or New Patient Appointments.

Our Supplement Store

  • We do not accept insurance and are not able to file to insurance or provide insurance codes. We are not participating providers with any insurance company.

    Our services are not considered “usual and customary” by insurance providers for reasons such as the amount of time our doctors spend with our clients, and our alternative approaches.

  • We accept all major debit and credit cards, including:

    Mastercard | Visa | American Express | Discover

  • You will pay during the checkout process on our storefront.

  • There will be no refunds or exchanges on any supplements or lab purchases.

    If you receive an item that is incorrect or damaged, please contact us annd we will send out a replacement item as quickly as possible.